Work:
TEWS Company at Little Rae's Christian Center - Orlando, FL
Teacher's Aide/ Receptionist (Workforce Central Florida Internship)
HD Supply - Whitecap Construction Supply - Orlando, FL
Customer Service
Spherion Temporary Employment Agency- HD Supply - Orlando, FL
Clerical Support
Securitas Security USA - Allentown, PA
Security Guard
CASA Guadalupe Center - Allentown, PA
Peer Educator
Community Services for Children, Inc - Allentown, PA
Even Start Family Literacy Specialist
Community Services for Children, Inc - Allentown, PA
Clerical Assistant
Aetna - Allentown, PA
Claims Benefit Specialist
Education:
Lehigh Valley College - Center Valley, PA
A.S. in Criminal Justice
Monroe College - Bronx, NY
A.S. in Word Processing and Office Technologies
Skills:
Customer service; including credit and collection services, front desk reception, clerical support and organizational skills. Management of detailed and sensitive case records, maintaining relationships with clients, bilingual - English/Spanish, and scheduling of appointments. Typing average of 50 wpm, intermediate in Microsoft Office: Word 2013, Exce 2013l, Outlook Suite, and Power Point. Internet research techniques, planning and organization of work.