Position:
Senior Help Desk Analyst at PHH Corporation
Location:
Greater Philadelphia Area
Industry:
Information Technology and Services
Work:
PHH Corporation
since Jan 2008
-
Senior Help Desk Analyst
PHH Mortgage
- Mount Laurel Jan 2003 - Jan 2008
-
Helpdesk Analyst
PHH Mortgage
Jan 2001 - Jan 2003
-
Mortgage Sales Originator
Education:
Community College of Philadelphia 1999 - 2002
Associate Degree, Business/Corporate Communications
Skills:
Vendor Management, Process Improvement, Mortgage Lending, Call Centers, ITIL, XML, Customer Service, Active Directory, Team Building, Citrix, Credit, Loans, Software Documentation, Troubleshooting, Mortgage Banking, Help Desk Support, XP, Loan Origination, IT Service Management, Information Technology, SDLC, Requirements Analysis, Visio, Requirements Gathering, Oracle, SharePoint, SQL