Inventors:
John M. Padgett - Clermont FL, US
Bart D. Butler - Celebration FL, US
Steven Whittington - Orlando FL, US
Patrick B. Russell - Orlando FL, US
Bonnie J. Spivey - Celebration FL, US
Christy Diaz - Orlando FL, US
Timothy D. Sypko - Winter Garden FL, US
Jennifer Pitts Fishpool - Ocoee FL, US
Roger C. Stevens - Orlando FL, US
Assignee:
DISNEY ENTERPRISES, INC. - Burbank CA
International Classification:
G06Q 10/00
Abstract:
An exemplary computer implemented method comprises receiving information from a guest, determining a guest strategy based on the information received from the guest, and generating a schedule for the guest visit based on the guest strategy. The schedule for the guest visit may include attendance at one or more experience areas. An exemplary computer system comprises a guest experience manager. The guest experience manager includes a guest interface capable of receiving a communication from a guest computer, where the communication from the guest computer provides guest information. The exemplary guest experience manager also includes at least one business rule for determining a guest strategy based at least in part on the guest information. The computer system also comprises a scheduling element in communication with the guest experience manager. The exemplary scheduling element is capable of scheduling at least on experience based on the guest strategy.