Position:
Help Desk Engineer, Level II at Enghouse Interactive
Work:
Enghouse Interactive
since Jul 2005
-
Help Desk Engineer, Level II
SYSTEMS SOLUTIONS, INC
Feb 2005 - Jun 2005
-
Tech Support
Earth Village Creations/ Trynetics, LLC
Jun 2004 - Feb 2005
-
Tech Support/Sales Manager
Ramada Limited
2003 - 2004
-
Front Office Manager
EarthLink
Sep 1999 - Jun 2004
-
Technical Support Supervisor
MindSpring
Dec 1998 - Sep 1999
-
Technical Support Rep
Sierra Transportation
1994 - 1999
-
Owner/Driver
C.L. Peck Contractor
1986 - 1989
-
Laborer and Job Trailer Gopher
Education:
Orange Coast College 1992
Certificate of Completion, Construction Management
Golden West College
Certificate of Completion, Hotel Management
Long Beach City College
Skills:
Receptionist Duties, Call Center, Customer Satisfaction, Troubleshooting, Accountability, Customer Service, Software Documentation, Management, Recruiting, Technical Support, Windows, Training, Team Building, Team Leadership, System Administration, Call Centers, Testing, Help Desk Support
Interests:
Time with family, HAM Radio (N7HWA - General), Gold Panning, Urban Exploration, Abandoned Mine Exploration, Geochaching with my daughter, Finding exploring and photographing of Ghost Towns
Certifications:
Amateur Radio Operator - General Class, FCC