Position:
VP, Global Customer Care at Planview, Inc
Work:
Planview, Inc
since May 2010
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VP, Global Customer Care
Planview
Jan 2006 - May 2010
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Director, US Customer Support
Planview, Inc
Jul 2002 - Jan 2006
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Product Support Manager
Planview, Inc
Aug 2000 - Jul 2002
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Back-Line Support Consutant
Planview, Inc
May 2000 - Aug 2000
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Front-Line Support Consultant
Inacom
Apr 1999 - Mar 2000
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Associate Systems Engineer/Analyst
Citicorp Data Systems
Oct 1997 - Apr 1999
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Senior Level Technical Support
Citicorp Data Systems
Jan 1996 - Oct 1997
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Customer Service Representative
Skills:
Project and Resource Management, Web Application Support, Pre-sales Technical Support, Training, Business Objects, Crystal Reports, Resource Management, Web Applications, Windows, Customer Service, Professional Services, SaaS, Product Management, Team Leadership, Cross-functional Team Leadership, CRM, Project Portfolio Management, Pre-sales, Enterprise Software