Position:
Technical Support Engineer III at NetApp
Location:
Raleigh-Durham, North Carolina Area
Work:
NetApp
- Morrisville, NC since Dec 2010
-
Technical Support Engineer III
IBM
- Research Triangle Park, NC Apr 2008 - Dec 2010
-
IBM BladeCenter Product Field Engineer (CTG)
Cisco Systems
- Morrisville, NC Oct 2007 - Dec 2007
-
Systems Level 2 Support (STS International)
NetApp
- Morrisville, NC Mar 2007 - Sep 2007
-
Triage Support (Volt)
Cisco Systems
- Morrisville, NC Apr 2006 - Nov 2006
-
Engineering Analyst (STS International)
IBM
- Research Triangle Park, NC Dec 2002 - Apr 2006
-
e-business Operations
IBM
- Research Triangle Park, NC Dec 2001 - Dec 2002
-
Level 2 Technical Helpdesk Analyst
IBM
- Research Triangle Park, NC Dec 1999 - Dec 2001
-
e-business Helpdesk Call Analyst
Education:
North Carolina Central University 1990 - 1994
Bachelor of Arts, Political Science; Public Administration