ROBERT G SMITH
Electrician at Deer Grv Dr, Cedar Park, TX
License number
Texas 19379
Expiration Date
Apr 30, 2017
Category
Journeyman Electrician
Address
Address
1001 Deer Grove Dr, Cedar Park, TX 78613
Phone
(512) 426-0579
Professional information
Configurable Interactive Voice Response Messaging Control And Monitoring System And Method
US Patent:
2006024, Nov 2, 2006
Filed:
May 2, 2005
Appl. No.:
11/119547
Inventors:
Jon Paden - Austin TX, US
Bobby Sams - Austin TX, US
Robert Smith - Cedar Park TX, US
Scott Newman - Little Elm TX, US
Troy Eppenbach - Frisco TX, US
Bobby Sams - Austin TX, US
Robert Smith - Cedar Park TX, US
Scott Newman - Little Elm TX, US
Troy Eppenbach - Frisco TX, US
Assignee:
SBC Knowledge Ventures LP - Reno NV
International Classification:
H04M 11/00
US Classification:
379088160
Abstract:
A configurable interactive voice response messaging control and monitoring system () includes a user interface () enabling a dynamic selection of groups based on one or more among area codes, interactive voice response system locations, or call types, a database () containing a status of override messages accessible by the user interface, and an interactive voice response system () coupled to the database for playing override messages as dynamically controlled by criteria set in the database. The system can further include a network operating center (NOC) () coupled to the database for monitoring the status of override messages. The NOC can also be coupled to an enterprise telecom system () enabling monitoring of the status of override messages by one or more call centers () coupled to the enterprise telecom system. Note, override messages can also be controlled by responses to API triggers where an outage condition exists.
Method And Apparatus For Locating Wireless Access Points
US Patent:
2006023, Oct 19, 2006
Filed:
Mar 31, 2005
Appl. No.:
11/095395
Inventors:
Paul Dent - Austin TX, US
Bobby Sams - Austin TX, US
Jon Harris - Little Elm TX, US
Jon Paden - Austin TX, US
Robert Smith - Cedar Park TX, US
Bobby Sams - Austin TX, US
Jon Harris - Little Elm TX, US
Jon Paden - Austin TX, US
Robert Smith - Cedar Park TX, US
Assignee:
SBC Knowledge Ventures LP - Reno NV
International Classification:
H04M 11/10
US Classification:
455413000
Abstract:
A wireless access point locator () operating as an interactive voice response (UVR) system has a memory (B), and a processor (A). The processor is programmed to locate () one or more wireless access points in response to a request from a calling party (), and submit () to the calling party one or more locations corresponding to one or more wireless access points found in the locating step.