Inventors:
Eddie Cash - Carrollton TX, US
Anomah Ngu - Keller TX, US
Rudy DeWulf - Coppell TX, US
Mark Whitman - Grapevine TX, US
Ceryl Medua - Grapevine TX, US
Robert Murphy - Colleyville TX, US
Karen Carter - Southlake TX, US
Richard Sharp - Grapevine TX, US
Brian Wong - Flower Mound TX, US
Claudia Woodruff - North Richland Hills TX, US
Assignee:
Sabre Inc. - Southlake TX
International Classification:
G06F007/00
Abstract:
A method, system and computer for sharing customer information, such as travel-based information, among a plurality of electronic storage facilities are provided. The travel-based information may include at least one of a travel profile, current trip information, customer service incident information, customer contact log data, customer service suggestion information, and prior trip information associated with the traveler. The travel-based information stored by the various storage facilities is cross-referenced by an identifier that is associated with a respective traveler and is maintained by a master data store. By accessing the travel-based information cross-referenced by a respective identifier, a comprehensive view of the travel-based information associated with the traveler designated by the respective identifier may be provided.