Work:
Blackrock / Unisys
DeskSide Support
Comcast - Wilmington, DE
Technical Support
Wells Fargo Bank - Reno, NV
Sales- Phone Banker
Sprint, Northern California
Technical Service and Repair
Sprint - Orlando, FL
Customer Service Supervisor
PeoplePC - San Francisco, CA
Technical Support /Customer Service Supervisor
FedEx Kinko's Inc - San Francisco, CA
Technical Support Supervisor
Neon Software Inc - Lafayette, CA
Technical Support
Education:
San Francisco State University - San Francisco, CA
AA in design and visual communications
Skills:
Mac OS (10.4, 10.5, 10.6) / Windows OS (2000, XP, Winows7) Cisco and Netgear Routers/ TCP-IP/ LAN, WAN / FTP/ DHCP/ Ethernet/ HTML/ HTTP, HTTPS/IPV4, IPV6/ 802.11g, n wireless network/VOIP Access 2010/IBM Lotus Notes 8.5/Microsoft Office