Work:
Kindred Healthcare - Louisville, KY
PC Technician
DISYS
L3 Field Technician
Xerox Corporation - Lexington, KY
Tier 1 & 2 Technical Support Advisor
UBS Financial Services - Nashville, TN
Desktop Technical Support/Customer Service Associate
Education:
ITT Technical Institute - Nashville, TN
Associate of Applied Science in Information Technology
Lipscomb University - Nashville, TN
Bachelor of Arts in Political Science/Communications
Skills:
Windows O/S(XP, Vista, 7, 8), Microsoft Office, Active Directory, ActiveSync, Microsoft Exchange Server, PC/Hardware Troubleshooting, iPhone/iPad, iOS, Mac OS X, Protocols(TCP/IP, DHCP), LAN/WAN/VPN Technology, Wireless Networking, Peoplesoft, Remedy, Blackberry, Citrix, SCCM, VMware