Work:
National Events Publications, Inc - Clearwater, FL
Senior Account Manager
Pro-Shred Security, Inc. - Clearwater, FL
Inside Sales & Customer Service
New Advantage Corporation, Inc
Senior Account Executive
Tampa Bay Illustrated, Inc - Tampa, FL
Out-Side Sales Representative
Verizon Worldwide, Inc - Saint Petersburg, FL
Executive Account Representative
New Advantage Corporation, Inc - Saint Petersburg, FL
Senior Account Representative
Skills:
trained to assess the customer and adjust communication style effectively resulting in ability to resolve escalated issues, re-new and strengthen existing and past client relationships and close sales. Proficient in word and excel and multiple CRM software suites. Motivated -- Driven to exceed the customer's and employers expectations. Self-disciplined, consistently maintaining a high level of professionalism, work ethic and personal accountability. Customer Focus I keep the customer's need at the forefront by active listening, assessing options, and driving a resolution. Complete willingness and desire to accept feedback and apply new ideas. Accuracy - complete and accurate processing of customer requests and communicating expectations. Strong Ability to handle stressful situations in a professional and always positive manner. Consistently ranked within top producers