Position:
Customer Support Analyst at Lattice Engines
Work:
Lattice Engines
- San Mateo, CA since Jun 2011
-
Customer Support Analyst
Financial Engines
Sep 2006 - Dec 2010
-
Investor Support Engineer
Siebel Systems
Oct 2004 - Apr 2006
-
Associate Technical Support Engineer
Siebel Systems
Oct 2000 - Oct 2004
-
Consultant
OnLink Technologies
Jul 1999 - Oct 2000
-
Web Applications Associate
Education:
Booker T. Washington
Knox College
BA, Modern Laguages and Literature
Skills:
Troubleshooting, Siebel, SQL, SaaS, Salesforce.com, Windows, Software Documentation, VMware, Cloud Computing