Position:
Service Manager at Juniper Networks
Industry:
Information Technology and Services
Work:
Juniper Networks
- Greater Atlanta Area since Mar 2012
-
Service Manager
Sprint Nextel
- Greater Atlanta Area Aug 2008 - Mar 2012
-
Business Manager
AT&T
- Greater Atlanta Area Oct 2007 - Jul 2008
-
Sr. Mgr Network Operations Planning and Support
AT&T
- Charlotte, North Carolina Area Mar 2005 - Oct 2007
-
Manager, Installation & Maintenance Center
AT&T
- Greater Atlanta Area Jan 2003 - Mar 2005
-
Service Assurance Manager
AT&T
- Greater Atlanta Area Apr 1999 - Jan 2003
-
Network Service Manager
AT&T
Oct 1998 - Apr 1999
-
Dispatch Assistant
Education:
Piedmont College 1997 - 2001
Salem High School 1992 - 1996
Skills:
Customer Relations, Telecommunications, Mobile Telecommunications, Process Improvement, Telecom Infrastructure, Operations Management, Customer Experience, Service Assurance, Service Delivery, Leadership Mentoring, Call Center
Interests:
Time with my Wife and Children, Mobile Technology, Nascar, Fishing, Live Jazz, Working out and Mission Opportunities with my local church.