Inventors:
Brian Hughes - Round Hill VA, US
Randy Jones - Jacksonville FL, US
Piers McMahon - New York NY, US
Joseph Offenberg - Staten Island NY, US
Peter Skotny - Norton MA, US
Assignee:
Computer Associates Think, Inc. - Islandia NY
International Classification:
G06F 9/46
Abstract:
An arrangement for resolving different types of events includes a central system communicatively coupled to each of a plurality of lower level systems. The central system is configured to receive information associated with a particular event from one of the plurality of lower level systems, to determine an event type associated with the particular event, and to determine whether the central system includes a particular policy associated with resolving the event type associated with the particular event. When the central system includes the particular policy, the central system is further configured to resolve the particular event in accordance with the particular policy. Moreover, when the central system does not include the particular policy the central system is further configured to request information associated with the particular policy, to receive the information associated with the particular policy, to resolve the particular event in accordance with the particular policy, to store the particular policy in a database, and to resolve future events that are of the event type associated with the particular type of event in accordance with the particular policy.