Position:
Transition Manager, BPO Outsourcing at Capgemini
Location:
Allentown, Pennsylvania Area
Work:
Capgemini
since Apr 2009
-
Transition Manager, BPO Outsourcing
Accenture
Sep 2006 - Apr 2009
-
BPO Consultant
Lutron Electronics
2001 - 2005
-
Intern
Mercedes Benz Vietnam
May 2004 - Aug 2004
-
Public Relations intern
Education:
Lehigh University 2005 - 2006
Masters, Analytical Finance
Lehigh University 2001 - 2005
Bachelor in Integrated Business & Engineering, Computer Science
Skills:
Outsourcing, Business Process Improvement, Program Management, Change Management, Management Consulting, Business Analysis, Requirements Analysis, IT Strategy, Process Improvement, Business Process, PMO, Business Transformation
Languages:
English, Vietnamese, German (basic)