Position:
Customer Experience and Service Center Consultant at IBM GBS
Industry:
Information Technology and Services
Work:
IBM GBS
since Jan 2012
-
Customer Experience and Service Center Consultant
IBM GBS
Oct 2008 - May 2012
-
CRM Consultant, Public Sector
IBM
Mar 2007 - Sep 2008
-
Lean Engagement Consultant
IBM
Apr 2006 - Mar 2007
-
Service Delivery Manager
IBM
Oct 2002 - Apr 2006
-
Team Lead - End User Services
Education:
University of Kansas 1993 - 1997
B.S., Biochemistry