Inventors:
Vincent C. Racioppo - Highland Park IL, US
John E. Whitcomb - Elm Grove WI, US
Philip F. Troiano - Milwaukee WI, US
International Classification:
G06Q 50/00, G06Q 10/00
Abstract:
A four-phase emergency room triage program comprises phases identified as “Assessment;” “Alignment;” “Application;” and “Auditing.” Under the “Assessment” phase, a hospital uses a tool to allow the hospital to fully understand how and whether the present invention should be utilized by it. During the Alignment phase, a step-by-step framework and an “Audit and Quality Checklist” is implemented. The Application phase requires that a physician readiness workshop be conducted to restructure the strategies and thinking of physicians in the method and system, thus providing tools and language that assures success. During this phase, various objectives are accomplished including guiding physicians and staff through numerous consultations and demonstrations to develop new language and behaviors and assuring that all aspects of implementation are successful by reviewing the Checklist. The “Auditing” phase utilizes the Checklist to assure that the healthcare organization is achieving desired results.