Position:
Director at Comcast Cable
Location:
Greater Philadelphia Area
Industry:
Information Technology and Services
Work:
Comcast Cable
since Jul 2009
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Director
Comcast
Apr 2007 - Jul 2009
-
Director - Customer Account Management
SPX Corporation
Aug 1999 - Jan 2005
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Customer Service and Desktop Services Mgr
Campbell Soup Company
Oct 1997 - Jul 1999
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Director – Technical Architecture & Infrastructure
Campbell Soup Company
Jul 1996 - Oct 1997
-
Director – Desktop Business Services
Campbell Soup Company
May 1993 - Jul 1996
-
Director - Sector Information Systems
IBM
1983 - 1989
-
Senior Programmer
Education:
La Salle University 2005 - 2006
MBA, Marketing
Union College 1979 - 1983
BS, Computer Science and Applied Mathematics
Skills:
Process Improvement, ITIL, Customer Relations, Budgeting, Metrics, Service Delivery, Vendor Relations, Business Analysis, Process Engineering, Budgets, CRM, Help Desk Support, Business Intelligence, Cross-functional Team Leadership, Customer Service, Management, Telecommunications, Project Management, Project Planning, Program Management, Strategy, Integration, Information Technology
Honor & Awards:
Phi Beta Kappa
Beta Gamma Sigma
MBA Student of the Year
MBA Excellence Award