Position:
Senior Manager, Digital Product Management, Card Servicing Customer Experience at Capital One
Work:
Capital One
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Senior Manager, Digital Product Management, Card Servicing Customer Experience
Capital One
2011 - 2013
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Digital Product Manager, Card Servicing Customer Experience
Capital One
2009 - 2011
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Manager, Product Management, Card Acquisitions Ops/Acquisitions
Capital One
2008 - 2009
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Manager, Strategy and Analysis, Recoveries
JPMorgan Chase
2005 - 2008
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Asst Vice President, Business and Technology Manager
Qwest Communications
2002 - 2005
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Team Lead / Project Analyst
Independent Consulting
2000 - 2002
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Market Analyst/Business Analyst/Product and Marketing Manager
Education:
The Ohio State University - The Max M. Fisher College of Business 2005 - 2007
MBA, Business Strategy
University of Arizona, Eller College of Management
BSBA, Marketing
Interests:
Traveling the world, SCUBA diving (PADI AOW certified) where there is water and it is warm, photography of everything I find interesting or beautiful, running (3.1, 6.2, 10, 13.1, 26.2), collecting miles and points
Honor & Awards:
Published author (2 books, co-author credit)