Position:
VP, IT Service Management at PGi
Work:
PGi
- Atlanta since Apr 2012
-
VP, IT Service Management
SunTrust Bank
Jul 2010 - Apr 2012
-
AVP, Enterprise Technology Infrastructure / Enterprise Change Management Process Consultant
Cooper Industries
Jan 2009 - Aug 2010
-
Change and Release Manager
CompuCredit
Aug 2006 - Dec 2008
-
Director, Continual Service Improvement
EarthLink, Inc.
Nov 2003 - Jul 2006
-
Manager, Enterprise Change Management
Delta Technology
Jul 1996 - Nov 2003
-
Sr. Analyst, Enterprise Change Management
Skills:
Quality Management, Problem Management, Six Sigma, ITIL, Change Management, Incident Management, Asset Managment, Process Improvement, Vendor Management, Disaster Recovery, SDLC, Visio, Data Center, IT Service Management, IT Strategy, Business Analysis, Software Documentation, Cross-functional Team Leadership, Integration, Leadership, Training, SharePoint, Project Management, Security, Project Planning, Enterprise Software