Position:
Supervisor, Client Support Services at SRC, Inc. (formerly Syracuse Research Corporation)
Work:
SRC, Inc. (formerly Syracuse Research Corporation)
- Syracuse, NY since 2006
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Supervisor, Client Support Services
CompuCom Systems, Inc
Oct 2005 - Oct 2006
-
Technical Support Analyst, Server Support Analyst
Countryway Insurance Company
Jul 2003 - Oct 2005
-
Support Services Team Member
ITT Technical Institute
Oct 2004 - Feb 2005
-
Team Lead
Education:
ITT Technical Institute 2003 - 2005
Columbia College
Skills:
Troubleshooting, XP, Microsoft Exchange, Windows, Technical Support, TCP/IP, Linux, VPN, Laptops, A+, Dell Computers, Networking, Network+, Project Management, Projects, Windows 7, Active Directory, Operating Systems, DHCP, Microsoft Office, Remote Desktop, Security Clearance, Blackberry Enterprise Server, System Deployment, Norton Ghost, Hardware, VMware, DNS, Software Installation, A+ Certified, Security+, Server+, CompTIA Network+, CompTIA Network+ Certified, Software Documentation, Systems Engineering, Visio