PATRICIA HARRIS
Cosmetology in Boston, MA

Customer Experience Manager at Thermo Fisher Scientific

Research

Thermo Fisher Scientific since Apr 2008 - Customer Experience Manager Thermo Fisher Scientific Jun 2006 - Nov 2007 - Global Customer Allegiance Leader Thermo Fisher Scientific 2000 - 2005 - Marketing & Sales

Continuous learning about new and old topics, cooking, travelling, exercising, sewing, volunteering and spending time with family and friends.

Spanish

Outstanding Service Selling
Thermo Fisher Scientfic
Outstanding growth and excellence in service contract sales.

Advanced Excel for the Power User, Rockhurst University Continuing Education Center
Mastering the Basics of Microsoft Excel, Rockhurst University Continuing Education Center
Value-Based Selling & Value-Based Negotiating, HAHN Consulting
Common Sense Selling
Effective Negotiating

Program Manager at Department of Transportation

Education Management

Department of Transportation - Boston MA since Jan 2012 - Program Manager Commonwealth of Massachusetts - Boston, MA May 2010 - Jan 2012 - Reimbursement Systems Analyst III Commission for the Blind - Boston, MA May 2008 - Dec 2009 - Director of Multicultural Outreach, AMP and ADA Commission for the Blind - Boston, MA Jul 1983 - May 2008 - Director of Staff Development and Training

Cambridge College 2010 - 2010
MBA, Business Norfolk State University 1975 - 1979
Bachelor of Science (B.S.), Business Administration and Management, General high school - Roosevelt - in Wash., DC 1972 - 1975
Diploma, High school Diploma Petworth Ele., Macfarland Jr. HIgh, Roosevelt Senior HIgh

Management Training, Adult Education, New Technology, Community Service, Mentoring, Outreach, Networking

Commonwealth Pride and Performance Award, Little Brothers Friends of the Elderly Volunteer Award

Manager at Commonwealthof MA

Human Resources

Commonwealthof MA - Commonwealth of MA since Jun 2010 - Manager Commonwealth of Massachusetts 1983 - 2012 - Training Program Manager MA Commission for the Blind Jun 1984 - Nov 2009 - Program Manager III 2008 - 2009 Jun 1984 - Nov 2009 - Program Manager III

Cambridge College 2008 - 2010
Masters, Business Admin - Management Norfolk State University 1976 - 1980
Bachelor of Science, Business Administration/Management Theodore Roosevelt Senior High 1972 - 1975
H.S. Diploma

Commonwealth of Massachusetts
Administrator IV Center for Staff Development
Program Manager Commissioner's Office
Director of Staff Development MA Commission for the Blind - Boston, MA
Director of Staff Development and Training MA Commisison for the Blind - Boston, MA
Supervisor of Staff Development and Training Anthony O. Harris Insurance Agency
Executive Vice President of Human Resources Commonwealth of Massachusetts, Massachusetts Commission for the Blind
Training Coordinator, Human Resources

Cambridge College - Cambridge, MA
Master of Business Administration in Business Management Norfolk State University - Norfolk, VA
Bachelor of Science in Business Administration & Management

Grant Writing, Budget Management, Curriculum Design, Public Speaking, Facilitation Managemnt, Leadership, Team Leadership and Management

Associate Director at Wyeth, Associate Director at Pfizer

Pharmaceuticals

Wyeth - Associate Director Pfizer since 2001 - Associate Director Massachusetts General Hospital 1994 - 1996 - Research Assistant

Boston University 1996 - 1998
MPH, Public health College of the Holy Cross 1990 - 1994

Fellows Coordinator at Dana-Farber Cancer Institute, Administrative Associate III at Boston Childrens Hospital

Hospital & Health Care

Dana-Farber Cancer Institute since Jul 2005 - Fellows Coordinator Boston Childrens Hospital - Boston, MA since Apr 1995 - Administrative Associate III

Pastor at Community Lutheran Church

Religious Institutions

Retail