PATRICIA BOLDIN CLARKE
Nursing in Pittsburgh, PA

Information Technology and Services

FTI Consulting Oct 2010 - Jul 2012 - Senior Technical Writer CA Technologies (formerly CA) Oct 2005 - Jul 2010 - Manager, Technical Information CA (formerly Computer Associates) May 2002 - Oct 2005 - Principal Technical Writer Intraware, Inc. May 2000 - May 2002 - Manager, Documentation Janus Technologies, Inc. May 1998 - May 2000 - Senior Technical Writer Carnegie Group, Inc. May 1996 - May 1998 - Senior Technical Writer Various companies 1980 - 1996 - Early professional writing experience

Carnegie Mellon University - Heinz College 1990 - 1993
MPM, Master of Public Management University of Pittsburgh
BA, English in Writing

Editing, Research, Staff Management, Performance Management, Documentation, SDLC, Software Documentation, Content Development, RoboHelp, Online Help, Single Sourcing, Topic-based Authoring, Adobe Technical Communication Suite, Analysis, Business Process, Technical Writing, Content Management, Enterprise Software, SharePoint, SnagIt, Adobe Acrobat, Content Strategy, Agile Methodologies, Technical Communication, Usability, Project Management, Localization, Rewriting, Technical Documentation, Information Architecture, FrameMaker, Wikis, WebEx, Scrum, Process Improvement, Interviewing Subject Matter Experts, Visual Studio, Social Media, Windows, Microsoft Word, Team Management, Leadership, Microsoft Office 2007, TFS, Cross-functional Team Leadership