Work:
sprint
workforce managment/payroll-leave coordinator
sprint - Denver, CO
workforce management/compliance analyst
Skills:
Summary: Highly motivated professional with over 8 years of progressive experience in diverse roles within Sprint Call Center Workforce Management. Expertise include companywide payroll processing, ADA management, compliance audits and WFM intraday management. Strong ability in identifying complex problems and reviewing related information to evaluate options and implement solutions Adept in data analysis, using both primary and secondary data, software applications including: Microsoft Word, Microsoft Excel, IEX Total view, Micro strategy, SCOM PeopleSoft Time and labor. Relate easily with all levels of co-workers and customers Proven ability to maintain a high level of confidentiality Possess excellent communication and inter-personal skills