MOHAMMED HUSSAIN
Mortuary Science in Trenton, NJ
License number
New Jersey 23JP00508200
Issued Date
Jul 4, 2015
Expiration Date
Feb 28, 2019
Category
Mortuary Science
Type
Mortuary Practitioner
Address
Address
Trenton, NJ
Personal information
See more information about MOHAMMED HUSSAIN at radaris.comName
Address
Phone
43 S Harrisburg Ave, Atlantic City, NJ 08401
4 Fallow Dr, Manalapan, NJ 07726
35 Manor Dr APT 1K, Newark, NJ 07106
8 Plymouth Rd, Paterson, NJ 07502
99 Danforth Ave FL 2, Paterson, NJ 07501
Professional information
See more information about MOHAMMED HUSSAIN at trustoria.com
System And Method For Selecting Agent Destinations And Monitoring Calls Made To Network Customers
System And Method For Selecting Agent Destinations And Monitoring Calls Made To Network Customers
US Patent:
6055307, Apr 25, 2000
Filed:
Jun 28, 1996
Appl. No.:
8/672789
Inventors:
Frank Behnke - Belle Mead NJ
Brenda Casselman - Matawan NJ
Mohammed Hussain - Hamilton Square NJ
Shuhung Lo - Piscataway NJ
Suhasini V. Sabnis - Marlboro NJ
Kishor Shah - Parlin NJ
Gerald Michael Wert - New Providence NJ
Brenda Casselman - Matawan NJ
Mohammed Hussain - Hamilton Square NJ
Shuhung Lo - Piscataway NJ
Suhasini V. Sabnis - Marlboro NJ
Kishor Shah - Parlin NJ
Gerald Michael Wert - New Providence NJ
Assignee:
AT&T Corp. - New York NY
International Classification:
H04M 342, H04M 700, H04M 300
US Classification:
379265
Abstract:
A system of the present invention selects agent destinations and monitors calls made from a caller through an intelligent call processing network to a network customer. A plurality of home agents, such as part of a telemarketing system, are located at respective home premises and receive routed calls. A customer routing point responds to call queries transmitted from the intelligent call processing network and routes the call to the desired home agent. A management information server is connected in communication to the customer routing point for storing call routing and agent call-handling information. At least one agent manager is connected in communication to at least one of the home agents for monitoring the home agent and maintaining agent availability, routing configurations and statistical information concerning log-in and usage. Each agent manager is interconnected with the customer routing point for transmitting agent availability and routing configurations to the customer routing point.