Position:
Customer Care Manager at Brookfield Hospitality (Atlantis, Paradise Island, Bahamas), Customer Care Manager at Kerzner International
Location:
Miami/Fort Lauderdale Area
Industry:
Leisure, Travel & Tourism
Work:
Brookfield Hospitality (Atlantis, Paradise Island, Bahamas)
- Plantation,FL since Aug 2003
-
Customer Care Manager
Kerzner International
since Aug 2003
-
Customer Care Manager
Kerzner International
1997 - 2003
-
Call Center Supervisor
Budgetel Inns
1991 - 1993
-
Assistant Hotel Manager
Education:
Liberty University 1979 - 1984
BS, Music Education
Washington Academy 1975 - 1979
Skills:
Resorts, Staff Development, Tourism, Management, Customer Retention, Hotels, Coaching, Opera, Lodging Management Systems, RTP, Hospitality Management, Hotel Management, Customer Service, Arts, Hospitality Industry, Pre-opening, Rooms Division, Front Office, Guest Service Management, Property Management Systems
Interests:
Hospitality, Genealogy and Travel
Honor & Awards:
Kerzner Leader of the 3rd Quarter 2005; Kerzner Leader of The 2nd Quarter 2008, Kerzner Superstar February 2011, Kerzner Superstar December 2012