Industry:
Information Technology and Services
Work:
IBM
since Feb 2012
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Program Manager
IBM
Apr 1998 - Aug 2012
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Help Desk Team Lead / Process Coordinator
Education:
Robert Morris University 2004 - 2006
Bachelor’s of Science, Information Systems / Professional Communications
ICM School of business 1997 - 1998
Skills:
Program Management, Requirements Analysis, Project Management, Security, Software Project Management, Software Documentation, IT Service Management, Cloud Computing, Websphere, ITIL, PMP, SOA, Enterprise Architecture, Team Leadership, Business Process, Troubleshooting