Position:
Director of Client Services at Prelude Services
Location:
Harrisburg, Pennsylvania Area
Industry:
Information Technology and Services
Work:
Prelude Services
- Camp Hill, PA since Feb 2013
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Director of Client Services
Computer Aid, Inc.
Feb 2001 - Feb 2013
-
Service Delivery Manager and Account Manager
Siemens Healthcare
Aug 1989 - Oct 2000
-
Manager, Programming & Systems
Buchart Horn, Inc.
May 1988 - Aug 1989
-
Senior Systems Analyst
Education:
Millersville University of Pennsylvania 1984 - 1988
BS, Computer Science, Electronics
Skills:
Team Building & Leadership, Organizational Design & Restructuring, Process Definition & Improvement, Time & Resource Optimization, Software Development & Testing, Legacy Application Support, Project Management/Scrum Master, Meeting Design/Facilitation, Software Development, Organizational Design, Legacy Systems, Time Management, Testing, Application Support, Team Building, SDLC, Leadership, Project Management, Project Delivery, Program Management, Process Improvement, Business Analysis, Scrum, CRM, IT Service Management, Management, Vendor Management, Cross-functional Team Leadership, ITIL, Change Management, Quality Assurance, PMO, Troubleshooting, Business Process Improvement, Outsourcing, IT Strategy
Awards:
Achievement Award
Shared Medical Systems
Highest corporate award for sustained excellent performance
President's Award
Computer Aid, Inc.
Highest corporate award for sustained excellent performance