Position:
Sr. Technical Support Analyst at IssueTrak, Inc.
Industry:
Information Technology and Services
Work:
IssueTrak, Inc.
since Jan 2011
-
Sr. Technical Support Analyst
Cegedim Relationship Management
Aug 2006 - Dec 2010
-
Technical Support Analyst
Cegedim Relationship Management
Jan 2005 - Aug 2006
-
Customer Service Representative
Education:
Tidewater Community College 2010 - 2012
Associate of Science (A.S.), Business Administration
ITT Tech 2002 - 2004
Associate of Applied Science, Information Technology
Skills:
LogMeIn, Help Desk Support, Service Desk, Service Management, Active Directory, PC Anywhere, SQL, Microsoft SQL Server, Windows Server, Server Administration, Database Administration, C#, C++, ASP, CompTIA A+ Certification, HDI Support Center Analyst, Microsoft Office, Quality Assurance