Work:
John Hancock / Manulife Financial - Boston, MA
Senior Operations Manager, Incident, Problem, Change
John Hancock / Manulife Financial - Boston, MA
Systems Help Desk Manager
John Hancock / Manulife Financial - Manila
Help Desk
Manulife Financial - Boston, MA
Business Systems Analyst II
IBM Global Services @ Manulife Financial - Boston, MA
Availability Service Lead / Problem and Change Coordinator
Manulife Financial - Boston, MA
Help Desk Manager
United States Army - Fort Drum, NY