MICHAEL KANSKY
Real Estate Commission in Huntingdon Valley, PA
License number
Pennsylvania RS291237
Category
Real Estate Commission
Type
Real Estate Salesperson-Standard
Address
Address
Huntingdon Valley, PA 19006
Personal information
See more information about MICHAEL KANSKY at radaris.comName
Address
Phone
Bushkill, PA
152 Old Took, East Stroudsburg, PA 18302
40 At The Fls, Bushkill, PA 18324
Professional information
Method, System And Apparatus For Establishing And Monitoring Sessions With Clients Over A Communication Network
US Patent:
2012015, Jun 21, 2012
Filed:
Dec 16, 2011
Appl. No.:
13/328691
Inventors:
Michael Kansky - Huntingdon Valley PA, US
International Classification:
G06F 3/01, G06F 15/16
US Classification:
715752
Abstract:
Systems and methods provide real-time communication between website operators and website visitors including monitoring, gathering, managing and sharing of information. The features include: simultaneous chatting with system's website visitor while responding/submitting tickets/emails and searching through company knowledge base; operator communicating message to another operator directly in active chat session, while message remains hidden to visitors/customers; displaying advertising messages to visitors/customers within chat window during active chat sessions; growing knowledge base by adding information into knowledge base during chat session; providing real-time access to system's website visitor information by seeing the content of visitor's shopping cart or by passing information from system's server into visitor's information located in operator's panel; creating and branding multiple chat windows and selectively linking all or some to the account; tagging and grouping each chat sessions; parent-child ticketing for project management; lead scoring; and mobile live chatting.