Location:
Raleigh-Durham, North Carolina Area
Work:
Tekelec
- Morrisville, NC Sep 2005 - Oct 2011
-
Quality Operations/Technical Support Engineer
Tekelec
- Morrisville, NC Jun 1998 - Sep 2005
-
Quality Engineer II
Nortel Networks
- RTP, NC Jul 1993 - Jun 1998
-
Quality Engineer I
Education:
North Carolina State University 1990 - 1993
Yes, Bachelor of Science, Applied Sociology
Honor & Awards:
1997 Award of Merit (Nortel) - For my contribution to a team that identified the cause and reduced the incoming No Fault Found rate for defective hardware by 50%.
2005 Superior Achievement Award (Tekelec) - for process improvements that led to the successful completion of 721 critical software upgrades in a timely and efficient manner.
2011 Customer Service Appreciation Award - For process implementation in support of Camiant and BlueSlice, two new Tekelec acquisitions.