Position:
SBA Program Group Manager at RBS Citizens Group, Vice President, Sr Process Improvement Architect, Process Improvement and Design Services at Citizens Financial Group
Industry:
Information Technology and Services
Work:
RBS Citizens Group
since Feb 2013
-
SBA Program Group Manager
Citizens Financial Group
- Cranston, RI since Feb 2011
-
Vice President, Sr Process Improvement Architect, Process Improvement and Design Services
Citizens Bank
Aug 2009 - Feb 2011
-
Consultant, Master Black Belt
EMC
Feb 2004 - Jan 2009
-
Lean Six Sigma Deployment Leader
StorageNetworks
2000 - 2003
-
Director, Customer Support
Tower Technology
Sep 1998 - May 2000
-
Director, Professional Services
Data General
Jan 1983 - Jun 1998
-
Imaging Practice Director, Technical Services Director.
Education:
Wuerzburg American High School 1969 - 1971
Coleman College
BSCS, Applied Computer Science
Northeastern University - Graduate School of Business Administration
MBA, High Technology MBA program
University of Washington
Skills:
Business Process Re-engineering, Business Process Improvement, Business Transformation, Six Sigma, Change Management, Process Improvement, Program Management, Outsourcing, PMO, Business Intelligence, Business Analysis
Interests:
business process improvement, lean six sigma, voice of the customer