Industry:
Information Technology and Services
Education:
ComputerMinds 2012 - 2012
MCITP Certification, Windows 7
ComputerMinds 2011 - 2011
ITIL V3, Foundations of IT
ComputerMinds 2010 - 2010
CompTia Network +, Networking
ComputerMinds 2010 - 2010
CompTia Security +, Security
ComputerMinds 2010 - 2010
CompTia A+, Computers
Mac Specialist 2010 - 2010
Apple Certified Support Professional 10.6, Snow Leopard Operating System
Mac Specialist 2010 - 2010
Apple Certified Associate - Mac Integration 10.6, Mac Integration
Kaplan University 2005 - 2007
Associate, Computer Information Systems
Skills:
XP, Laptops, Active Directory, Windows, Troubleshooting, Operating Systems, Security, Microsoft Office, Mac, Desktop Support, Windows 7, Software Installation, A+ Certified, Routers, Hardware, Switches, Windows Server 2003, Computer Hardware, Printers, Workstations, Antivirus, Network Administration, DHCP, ITIL, VMware, System Administration, Computer Repair, Administration, Customer Service, Mac OS X, Windows XP Professional, Technical Support, Microsoft Exchange, Networking
Certifications:
Network +, CompTia
Security +, CompTia
A+, CompTia
Apple Certified Support Professional (ACSP) 10.6, Apple
Apple Certified Associate - Mac Integration 10.6, Apple
HDI Help Desk Analyst, HDI
ITIL V3, EXIN
Apple Certified Support Professional (ACSP) 10.7
Microsoft Certified IT Professional (MCITP), Prometric
Microsoft Certified Technology Specialist (MCTS), Prometric
Apple Certified Support Professional 10.8