Position:
Call Center Supervisor at (A direct mail/marketing company), Owner Operator at Collins Entertainment
Industry:
Leisure, Travel & Tourism
Work:
(A direct mail/marketing company)
- Boston, MA since Apr 2011
-
Call Center Supervisor
Collins Entertainment
- Greater Boston Area since Jun 2009
-
Owner Operator
Verizon Wireless
- Peabody, MA Oct 2010 - Apr 2011
-
Sales Representative
AT&T Mobility
- Boston, MA and Brookline, MA Oct 2005 - Jun 2009
-
Retail Sales Manager
Starbucks Coffee Company
- Lexington, MA Apr 2004 - Sep 2005
-
Retail Store Manager
Grand Circle Travel
- Boston, MA Apr 2000 - Mar 2004
-
Customer Service Supervisor; Inner Circle Associate; Lead Sales Associate; Sales Associate
Back Bay Restaurant Group
Aug 1999 - Mar 2000
-
Host/Server
Phoenix Media Communications Group
Jan 1994 - Jul 1999
-
Advertising Sales Representative; Corporate Music Sales Assistant; Call Center Representative
Chayet Communications
Jan 1997 - Oct 1998
-
Executive Producer
WFNX Radio
Jan 1994 - Oct 1998
-
Air Personality; Promotions Assistant
WBZ Radio and Television
Jan 1994 - Apr 1994
-
General Service Coordinator
Stop and Shop Co
Apr 1989 - Dec 1993
-
Front End Supervisor/Customer Service Specialist
Education:
Northeastern University 1992 - 1997
Bachelor of Science, Communication Law
Skills:
Call Center, Customer Service, Customer Satisfaction, Sales Management, Sales, Coaching Staff, Team Building, Staffing Analysis, Associate Development, Staffing Plans, Management Development, Retail, Retail Displays, Letter Writing, Forecasting, Inventory Forecasting, Public Relations, Account Management, Stand-up Comedy, DJ, Wedding DJ, P&L Management, P&L review, Social Media, Social Media Marketing, Entertainment Management, Sales Operations
Interests:
Promotions, Public Relations, Advertising, Writing, Music, Stand-Up Comedy