Inventors:
Craig J. Harrington - McKinney TX
Brian W. Johnson - Lucas TX
Michael S. Miller - Garland TX
Ronald E. Souder - Arlington TX
Assignee:
Intellicall, Inc. - Carrollton TX
International Classification:
H04M 1516, H04M 1528, H04M 1532
Abstract:
A telecommunications system 10 is provided which comprises a PBX system 12 coupled to a call processing system 16 through plurality of trunks 14. SMDR data records are received from the PBX system 12 by the call processing system 16 through an SMDR data line 18. The call processing system 16 includes an SMDR translation system which retrieves call records associated with each call placed through the call processing system 16 and matches these call records to SMDR data records received from the PBX system 12. The matched records are used to generate a combined SMDR output record for a particular call which is then output through an output line 30 to a call accounting system 32. In this manner, the call processing system 16 can utilize the information received from the PBX system 12 with the accurate call duration information generated in its own systems to provide for accurate call records associated with each call placed through the call processing system 16.