MICHAEL B SMITH
Occupational Therapy at Osage Rd, Louisville, KY

Production Support Specialist Lead at Pizza Hut

Information Technology and Services

Pizza Hut - Louisville, Kentucky Area since Dec 2011 - Production Support Specialist Lead Pizza Hut - Louisville, Kentucky Area Apr 2011 - Dec 2011 - Technical Business Analyst Pizza Hut - Dallas/Fort Worth Area Jul 2008 - Mar 2011 - Sr. Analyst, Quality Assurance Pizza Hut - Dallas/Fort Worth Area Jul 2008 - Feb 2009 - Quality Assurance Analyst Yum! Brands - Louisville, Kentucky Area Jun 2006 - Jun 2008 - Technical Analyst Yum! Brands - Louisville, Kentucky Area Mar 2005 - Jun 2006 - Sr. Help Desk Analyst Yum! Brands - Louisville, Kentucky Area Mar 2005 - Jan 2006 - Help Desk Analyst Yum! Brands - Louisville, Kentucky Area Jan 2004 - Mar 2005 - Intern

Process Improvement, Technological Innovation, Systems Integration, Communication Skills, Project Management, Cross Functional Relationship Building, Mentoring, Software Design, Instructor-led Training, User Documentation, Technical Writing, Technical Documentation, Scrum Project Management, Agile Development Methodologies, Vendor Relationships, Software Quality Assurance, Learning Management Systems, Help Desk Support, POS, PCI DSS, Credit Cards, Gift Cards, Internet Ordering, Mobile Applications, Call Center Ordering, Linux, Unix Shell Scripting, PostgreSQL, Relational Databases, Database Administration, Data Mining, Data Management, Restaurants, Call Center, Integration, Agile Methodologies, Vendor Management, Team Leadership, Troubleshooting, Call Centers, Cross-functional Team Leadership, Team Building, Software Documentation, Software Installation, Quality Assurance, Testing, Operating Systems, Hardware, Technical Support, Visio

I have been the recipient of the CIO’s prestigious personal award three times, and have received the personal award from over a dozen Directors and Managers. I have also earned over two dozen personal and team awards, as well as several awards from various departments and external vendors. I have been the company’s Customer Maniac of the Month twice, and give and receive personal recognition on a regular basis.

Certified ScrumMaster, ScrumAlliance

Sales Manager at RECO, LLC

Industrial Automation

Xavier University 1986 - 1991
MBA University of Louisville 1976 - 1981
BS, Electrical Engineering

Construction Manager at Pizza Hut

Architecture & Planning

Pizza Hut - Louisville, Kentucky Area since Jan 2013 - Construction Manager Yum! Brands - Louisville, Kentucky Area Mar 1985 - Feb 2012 - Architect, Construction Manager, Real Estate Manager Luckett & Farley Architects and Engineers - Louisville, Kentucky Area May 1979 - Mar 1985 - Architect

University of Kentucky 1974 - 1979
Bachelor of Architecture, Architecture St. Xavier High School, Louisville, Ky 1970 - 1974

President at BTM Engineering

Civil Engineering

BTM Engineering since Apr 1995 - President Rohm and Haas 1984 - 1997 - Plant Engineering

University of Kentucky 1970 - 1974
BS, MBA, MS, Civil Engineering University of Louisville
MS, Civil Engineering (structural emphasis)

IT Consultant at Surrex Solutions @ Humana

Information Technology and Services

Inventory Supervisor at Best Buy/Geek Squad City, Inventory Supervisor at Geek Squad

Louisville, Kentucky Area

Computer Hardware

Best Buy/Geek Squad City - Inventory Supervisor Geek Squad since 2006 - Inventory Supervisor

Feeder Driver at UPS

Transportation/Trucking/Railroad

Supervisor at Humana

Louisville, Kentucky Area

Insurance

Owner at Compact Excavator Sales LLC

Construction

GM at Flowserve Gestra

Industrial Automation

Our Lady of the Lake University 1999 - 2001
MBA, Finance Texas A&M University 1987 - 1991
BS, Industrial Distribution