MICHAEL ARTHUR SATTERWHITE
Pilots at Matterhorn Dr, Flagstaff, AZ
License number
Arizona A1665837
Category
Airmen
Type
Authorized Aircraft Instructor
Address
Address
2545 E Matterhorn Dr, Flagstaff, AZ 86004
Professional information
Customer Experience Management | Strategic Analysis &Amp; Planning | Organizational &Amp; Process Change Management
Location:
Flagstaff, Arizona Area
Industry:
Management Consulting
Work:
Flagstaff Friends of Traditional Music
- Flagstaff, AZ Jan 2011 - Mar 2013
-
President
reflëktr
- Flagstaff, AZ Aug 2012 - 2012
-
Co-founder
Satterwhite Consulting
Jun 2008 - Dec 2009
-
Senior Customer Experience Consultant
Flagstaff Friends of Traditional Music - Pickin' in the Pines
2008 - 2009
-
Fundraising Director
IBM Global Services
Sep 2006 - Jun 2008
-
Managing Consultant, Customer Focused Strategy
IBM
2001 - 2008
-
Managing Consultant
IBM Global Business Services
Feb 2002 - Sep 2006
-
Managing Consultant, Customer Experience, Branding and Usability Design
IBM Global Services
May 2001 - Feb 2002
-
Senior Information Architect; Customer Experience, Branding and Usability Design
Satterwhite Design, Inc.
Sep 1980 - May 2001
-
Owner/Operator, President/Creative Director
Skills:
Customer Experience, Strategic Analysis, Strategic Consulting, Strategic Planning, Strategy Development, Change Management, Organizational Change, Team Management, Customer Relations, Customer Insight, Experience Design, Thought Leadership, Strategy, Analysis