Position:
Realtor® at Coldwell Banker Residential Brokerage, Consultant at Doncaster at Tanner Companies, Founder and CEO at MyTownDoesGood
Work:
Coldwell Banker Residential Brokerage
- Andover, MA, USA since Sep 2012
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Realtor®
Doncaster at Tanner Companies
- Andover, MA since Sep 2012
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Consultant
MyTownDoesGood
- Andover, MA since Jul 2011
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Founder and CEO
Night & Day Lingerie, Inc
Oct 2003 - Jun 2011
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Owner
Four Seasons Hotels and Resorts
Dec 1999 - Oct 2003
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Director of Revenue Management
Seaport Hotel and World Trade Center
Oct 1997 - Dec 1999
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Reservations and PBX Manager
The Sagamore Resort
1995 - 1997
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Director of Reservations
AIESEC International
1985 - 1986
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Vice President of Exchange
Instrumentarium
- Helsinki, Finland 1984 - 1984
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Management Intern
Education:
Cornell University 1989 - 1991
MHA, Hotel Administration
Hanken Svenska handelshögskolan 1982 - 1987
MSc. (Econ), Business Law, Accounting
University of Geneva 1982 - 1983
Certificat d'etudes Francaises, French
Vesivallin lukio, Karhula, Finland 1978 - 1981
Baccalaureat
Skills:
non-profit management, Customer Service, customer engagement, Customer Experience, Process Improvement, Business Process Improvement, Microsoft Office, PowerPoint, Content Development, Content Strategy, Revenue Management, Revenue Forecasting, Call Center Management, Hiring/firing, Training & Development, Training Delivery, Accounting, Purchasing, Purchasing Management, Hospitality Management, Hotel Reservations, Turn Around Management, Retail Management, Merchandising, Public Relations, Business Development, Training, Market Analysis, Networking, French, German, Relationship Marketing, Retail Marketing, Norwegian, Swedish, Rooms Division Management, Marketing Strategy, Social Media, Sales, Retail, Negotiation, New Business Development, Sales Management, Public Speaking, Budgets, Competitive Analysis, Revenue Analysis, Non-profits, Social Networking, Nonprofits
Interests:
Entrepreneurship, Internet Innovation, Nonprofit Management, Social Media for Business and Nonprofits. Revenue Management, Marketing Database Analysis, Customer Relationship Marketing, Service Process Analysis, Piano, Gardening, Kayaking, Reading, Skiing, Sailing, Tennis, Yoga, Pilates
Honor & Awards:
2010 Tribute to Women Award YWCA of Greater Lawrence
2011 Andover Rotary Citizens Who Care Award
Languages:
English, Finnish, Swedish, French, German, Spanish