Position:
Training Instructor, Central Pharmacy Operations at Walgreens
Work:
Walgreens
since Aug 2012
-
Training Instructor, Central Pharmacy Operations
Contact Centers of America
- Orlando, Florida Area Sep 2011 - Aug 2012
-
Training and Quality Manager
MedSolutions, Inc
- Melbourne, Florida Area Jun 2006 - Oct 2011
-
Operations Trainer
Medical Data Systems, Inc
- Melbourne, Florida Area Sep 2004 - Jun 2006
-
Training Specialist
GSI Commerce
- Melbourne, Florida Area Sep 2003 - Jun 2004
-
Customer Sales and Service Representative
Education:
Bayside High School 1998 - 2002
Brevard Community College
Skills:
Coursemill LMS Administrator, Lectora/Trivantis Software, Customer Service, Leadership, HIPAA, Call Center, Process Improvement, Training Delivery, Leadership Development, Training, Employee Relations, Change Management, Strategic Planning, Performance Management, Team Building, Team Leadership, Customer Satisfaction, Quality Assurance, Call Centers, Business Process Improvement