DR. MATTHEW R POWELL, M.D.
Medical Practice at 15 St, Augusta, GA

Teleperformance - Verizon Wireless Account - Augusta, GA
Customer Care Agent Career Personnel - Augusta Medical Systems - Augusta, GA
Technical Advisor Career Personnel - Chapter 13 Trustee - Augusta, GA
Temporary Data Entry Clerk Hope Christian Schools - Augusta, GA
High School Teacher MAU - E-Z-Go Textron - Augusta, GA
Shipping Clerk Augusta Staffing - RBW Logistics - Augusta, GA
Shipping Clerk United States Army - Fort Gordon, GA
Electronics Intelligence Analyst

Rank: SpecialistL.i.location.original

Analysis and Research Successfully completed mission goals based on multiple analyses of incoming raw data. Recently assisted in updating company data in accordance with national office guidelines. Have done various levels of research based on customer needs. Completed undergraduate Honors Thesis, which required using research material gathered from primary sources. Professional Experience Customer Service Have assisted in filling customer orders based on client production requirements. Assisted customers on in-bound calls with technical service. Took in-bound sales calls from customers who needed to buy additional components. Assisted customers who called in by registering their product. Work well as a team member or independently. Have tailored product for individual customer needs. Answered customer questions regarding billing issues. Assisted customers in solving minor technical problems, ordering phone features, base level technical support, always striving for first call resolution. Office Skills Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet. Typed documents at a rate of 40 WPM with 98% accuracy. Resourceful, energetic, competent, multi-task and results-oriented. Use clear, concise communication skills in conjunction with organizational skills to perform daily duties. Mediation and problem solving skills.