Position:
Help Desk Analyst I at Kaiser Permanente
Work:
Kaiser Permanente
since Feb 2012
-
Help Desk Analyst I
Cox Communications
Jan 2011 - Feb 2012
-
Commercial Customer Support Representative I
Volt Technical Staffing
Apr 2010 - Jan 2011
-
Technical Support Analyst I
Visiting Nurse Association of the Inland Counties
Aug 2009 - Dec 2009
-
Held Desk Technician I
Advanced Access
Apr 2006 - Aug 2009
-
Technical Support Rep
Charter Communications
Jan 2005 - Apr 2006
-
High Speed Data Technical Support II
EarthLink, Inc
Feb 2001 - Mar 2003
-
Senior Technical Support Representative
Skills:
Technical Support, Call Center, Troubleshooting, XP, Software Installation, Firewalls, Wireless, Windows 7, CCNA, IP, Telecommunications, Operating Systems, HTML, Computer Hardware, Networking, Help Desk Support, Network Security