Industry:
Information Technology and Services
Work:
Robert Half International
Sep 2008 - Dec 2008
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Technical Writer
Boeing Commercial Airplanes
Feb 2007 - Aug 2008
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Technical Writer and Editor
Swedish Medical Center
Sep 2006 - Nov 2006
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Technical Writer
Federal Home Loan Bank of Seattle
Jul 2006 - Aug 2006
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Technical Writer
Washington Mutual
Sep 2000 - Jan 2006
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Queue Manager for HelpDesk
Education:
University of Washington 1992 - 1993
NA, Records Management
University of Denver 1984 - 1984
N/A, Publishing, Marketing, and Editing
University of Minnesota-Twin Cities 1979 - 1984
B.A., Humanities
Skills:
Software Documentation, Technical Writing, ITIL, Vendor Management, Program Management, System Administration, Process Improvement, Analysis, Team Leadership, Business Process Improvement, Team Building, Visio