Skills:
Net Promoter Certifed Associate, Call Center, Net Promoter Score, Strategy, Customer Experience, Leadership, Management, Change Management, Customer Satisfaction, Call Centers, Vendor Management, Process Improvement, Training, Business Process, Contract Negotiation, Program Management, Cross-functional Team Leadership, Project Planning, Six Sigma, Analysis, Strategic Planning, Public Relations, Telecommunications, Business Process Improvement, CRM, Business Analysis, Outsourcing, Team Building, Operations Management, Team Leadership, Start-ups, Project Management
Certifications:
Net Promoter Score, Satmetrix