MARY ANN SHERMAN
Real Estate Commission in Carlisle, PA

IHD Tech Support at CenturyLink

Telecommunications

CenturyLink - Carlisle Pa since Apr 1912 - IHD Tech Support Alpine Access Oct 2010 - Sep 2012 - CCP - Tech Support Alpine Access VERIZON COMMUNICATIONS Jan 1997 - Jan 2009 - Design Coordinator, Network Operations Verizon Communications Jan 2000 - Jan 2005 - Switching Equipment Technician Verizon Communications Jan 1997 - Jan 2000 - Maintenance Administrator

Shippensburg University of Pennsylvania 1979 - 1983
BA, Communications Shippensburg University of Pennsylvania 1979 - 1983
Bachelor of Arts, Speech Communications Penn State University 1971 - 1973

Microsoft Office, Problem Solving, Word, Excel, Troubleshooting, Customer Service, Public Speaking, Customer Relations, Telecommunications, Team Building, Outlook, Scheduling, Supervisory Skills, Windows, Customer Satisfaction, Coaching, Time Management, Microsoft Word, Process Improvement

Aerotek
Technical Support Representative, Internet Help Desk for Centurylink Alpine Access - Denver, CO
Customer Care Professional and Flex Facilitator, Microsoft XBOX Universal Program VERIZON COMMUNICATIONS
Design Coordinator, Network Operations VERIZON COMMUNICATIONS
Switching Equipment Technician VERIZON COMMUNICATIONS
Maintenance Administrator Rillo's Restaurant - Carlisle, PA
Hostess, Supervisor, Customer Relations