Marlene B Johnson
Nursing in Tucson, AZ

Education Management

Harold Steele Elementary - Tucson, Arizona Area Dec 2012 - May 2013 - Community Representative Vail Academy High School - Vail, AZ Jul 2012 - Dec 2012 - Paraprofessional Community Extensions Program Inc. - Tucson, Arizona Area Jan 2012 - Jul 2012 - Teacher Intuit Jul 2008 - Oct 2010 - Global Customer Care Manager Intuit Oct 2005 - Jul 2008 - Quality Analyst Intuit Aug 2005 - 2008 - Performance Analyst / Quality Assurance Auditor Intuit 2004 - 2005 - Consumer Tax Group Helpdesk Supervisor Intuit Jan 1998 - Jan 2001 - Technical Support Lead and Coordinator

University of Phoenix 2011 - 2013
Bachelors, Elementary Education University of Phoenix 2008 - 2010
Associates of Arts in Business, Business Administration SixSigma.US 2009 - 2009
Green Belt of Six Sigma Methodology, Process Excellence SixSigma.US 2009 - 2009
Womens Organization for Mentoring Education and Networking 2008 - 2008
Pima Community College 2000 - 2001

Process Improvement, Instructional Design, Program Management, Instructor-led Training, Call Center, Training, Cross-functional Team Leadership, Vendor Management, Quality Assurance, Performance Management, Call Centers, Technical Support, Operational Excellence, Quality Management, Software Documentation, Six Sigma, Project Management