Position:
Process Review Supervisor at Discover Financial Services
Location:
Greater Salt Lake City Area
Work:
Discover Financial Services
- Greater Salt Lake City Area since Aug 2010
-
Process Review Supervisor
Discover Financial Services
- Riverwoods, IL Dec 2008 - Jul 2010
-
Project Manager
Discover Financial Services
May 2007 - Dec 2008
-
Associate Training Specialist
Discover Financial Services
Oct 2006 - Apr 2007
-
Fee Product Quality Manager
Discover Financial Services
Feb 2005 - Sep 2006
-
Team Leader
Education:
University of Phoenix 2006 - 2008
BS, Finance
LDS Business College 2002 - 2004
A.S., Business
Skills:
Process Improvement, Call Center, Vendor Management, Customer Experience, Team Building, Analysis, Banking, Project Management, Customer Retention, Customer Satisfaction, Leadership, Operations Management, Team Leadership, CRM, Conflict Resolution, Change Management, Risk Management