MARK B COHEN
Pilots at Willow Ct, Denver, CO

License number

Colorado A5183446

Professional information

Mark Cohen

Location:

Greater Denver Area

Industry:

Law Practice

Work:

Cohen Horner, LLP Jan 2005 - Dec 2007 - Partner City of Westminster May 1996 - Aug 2003 - Prosecuting Attorney City of Boulder May 2001 - Sep 2002 - Municipal Judge Cohen Vacanti Higgins & Shattuck Jan 1990 - Jul 1995 - Partner US Air Force JAG Corps Dec 1983 - Dec 1987 - Judge Advocate

Skills:

Plain English Consulting, Contract Review, Contract Writing, Litigation, Commercial Litigation, Arbitration, Civil Litigation, Personal Injury, Contract Negotiation, Real Estate, Writing, Intellectual Property, Non-profits, Corporate Law, Legal Writing, Drafting and reviewing legal documents, Legal editing, Agricultural Law, Copyright and Trademark Law

Director Of Training - Customer Service Centers At Dish Network

Position:

Director of Training - Customer Service Centers at Dish Network

Location:

Greater Denver Area

Industry:

Telecommunications

Work:

Dish Network - Denver, CO since Aug 2012 - Director of Training - Customer Service Centers Dish Network May 1996 - Aug 2012 - Director StarTek 2006 - 2006 - Consultant Organic People Nov 2005 - Apr 2006 - Consultant

Education:

University of California, Los Angeles 1987 - 1990
Bachelor of Arts, Political Science University of California, Santa Barbara
Webster

Skills:

Call Center, Telecommunications, Vendor Management, Project Management, Process Improvement, Workforce Management, Contact Centers, BPO, Customer Experience, Call Centers, Account Management, Operations Management, Outsourcing, Team Building, Training, Customer Retention, SaaS, Service Delivery, Business Development, CRM, Customer Service, Management, Team Management, Recruiting, Team Leadership, Performance Management, IVR, Salesforce.com, Program Management, Employee Engagement, Business Process Improvement, Quality Assurance, Customer Satisfaction, Leadership, Business Analysis, Coaching

Interests:

technology, travel, politics.

Unix System Administrator At First Data Corporation

Position:

Senior Unix System Administrator at First Data Corporation

Location:

Greater Denver Area

Industry:

Financial Services

Work:

First Data Corporation since Jul 2000 - Senior Unix System Administrator First Data Corporation 2000 - 2013 - Unix System Administrator Harris Corporation Jan 1986 - Jul 2000 - Unix System Administrator

Education:

City University of New York-Brooklyn College 1971 - 1976
BA, Photography / Art

Specialty Sales Representative At The North Face

Position:

Field Service Representative at KEEN, Specialty Sales Representative at The North Face

Location:

Greater Denver Area

Industry:

Wholesale

Work:

KEEN - Field Service Representative The North Face - Golden , CO since Sep 2010 - Specialty Sales Representative

Outdoor Industry Sales And Marketing Specialist

Position:

Sales Representative at The North Face

Location:

Golden, Colorado

Industry:

Marketing and Advertising

Work:

The North Face since Sep 2010 - Sales Representative

Education:

University of Colorado Boulder - Leeds School of Business 1993 - 1998
BA, Business Development / Marketing

Interests:

Skiing, Kayaking, Running, Fishing, Eventeering, Photography, Teaching, Sustainable Living, Having Fun

Method And Apparatus For Processing Billing Transactions

US Patent:

6493680, Dec 10, 2002

Filed:

Feb 19, 1998

Appl. No.:

09/026095

Inventors:

James R. Logan - Parker CO
David J. Gollob - Highland Ranch CO
Mark B. Cohen - Aurora CO
Craig G. Williams - Golden CO

Assignee:

CSG Systems, Inc. - Englewood CO

International Classification:

G06F 1760

US Classification:

705 34

Abstract:

A computer system and method for processing bills for a plurality of customers of a plurality of node systems within a larger system, each customer bill having a particular billing cycle, comprises a memory for storing a plurality of customer bill records containing raw data to be processed to generate a customer bill. The system also comprises a bill production initiator for waking up periodically and initiating a billing cycle for a plurality of the customer bill records stored in the memory. At least one bill production manager generates a plurality of processing group files containing at least one of the customer bill records stored in the memory such each processing group file has an efficient size and contains customer bill records having at least one common variable. At least one bill production worker processes the customer bill records from at least one of the processing groups.