Work:
Yahoo
Freelance Content Contributor
Avaya
Project Lead
Lucent Technologies
Team Lead, Supervisor, and Mentor
AT&T
Team Lead and Mentor
Education:
University of New York - Albany, NY
Bachelor of Science in Business
University of Denver
master in Design & Development
Skills:
Skills<br/> Leadership and Team building Project Management<br/> Executive Client Relationship Management Data Analyst<br/><br/> Data Profiling / Governance Advisor and mentor<br/> Web Analytics / Google Analytics Database Administrator<br/> Business Strategy and Operations Enterprise Software and Metric Reporting<br/> Enterprise and Unified Communications ETL, Source to Target Mapping<br/> Customer Relationship Management (CRM) Lean Processes<br/> Business Unit Operations Risk Analysis<br/> Works well under minimal supervision Agile<br/> Customer Service Professional Services<br/> Client Management Statistical and Analytics software: JMP & Hadoop<br/> Unique problem solving skills Authored procedural and technical documentation<br/> ISO/ANSI E-commerce<br/> Cost and Quality Control and Improvement Excellent written and verbal communication skills<br/> Supervised employee performance Passion for learning<br/>including appraisals, support, training Creative writing and discipline<br/><br/>Technical Skills<br/> Oracle, SQL/T-SQL/PL-SQL UNIX & LINUX Shell Scripting<br/> Telecommunications Search Engine Optimization<br/><br/> Stored Procedures Crystal Reports, SSRS MySQL MS Access Microsoft SQL Server Informix RDBMS<br/> ODBC, JDBC OLAP .Net (ASP/C#/VB) Host based flat files, XML Microsoft Office Performance Point<br/> SharePoint JavaScript ColdFusion PHP Visual Basic HTML / HTML 5.0 API<br/> Created the first Rich Text Box on the internet utilizing ASP.Net.