Position:
Sales Professional at M3T Corporation, Local Chapter Officer with HDI at HDI
Industry:
Information Technology and Services
Work:
M3T Corporation
- Mechanicsburg, PA since Mar 2013
-
Sales Professional
HDI
since Sep 2003
-
Local Chapter Officer with HDI
PensionPro Software, LLC
- Harrisburg, Pennsylvania Area Dec 2012 - Feb 2013
-
Installation, Training and Support Manager
Jacobs Technology
Sep 2007 - Dec 2012
-
Program Manager
M&T Bank / M&T Mortgage
Jul 2001 - Jul 2007
-
Manager
School Board of Broward County
Aug 1993 - Jun 2000
-
Teacher
Education:
Mercer University 1988 - 1992
Bachelors, Educations
Chaminade Madonna 1984 - 1988
Skills:
Outlook, Team Leadership, Service Desk, Software Documentation, ITIL, Project Management, Process Improvement, IT Service Management, Incident Management, Help Desk Support, Building Relationships, Customer Service, Leadership, Change Management, Program Management, PMP, Outsourcing, Information Technology, Management, Strategy
Honor & Awards:
ITIL Foundations v.3 certified - 2007
HDI Certified Help Desk Manager - 2006
HDI Certified Help Desk Analyst - 2004
Galaxy Award Winner, M&T Mortgage - 2005